privacy policy

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, telephone) via our contact form; comments, feedback, product reviews and recommendations.

 

How do we collect information?

When you complete a contact form on our website, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reasons stated below only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

  1. To provide our Users with customer assistance and product advice following an enquiry;

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We do not sell, trade, or rent the Personal Data collected from our services to third parties.

 

How do we communicate with our site visitors?

We may contact you regarding an enquiry form submitted or product order made, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to provide customer service, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone.

 

How do we use cookies and other tracking tools?

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although Google Analytic’s records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How to withdraw your consent

If you don’t want us to process your data anymore, please contact us at george@ashlarstoneproducts.co.uk or Ashlar Stone Products, Branshaw Quarry, Holme House Lane, Keighley, United Kingdom, BD22 0QZ.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at George@ashlarstoneproducts.co.uk or send us mail to: Ashlar Stone Products, Branshaw Quarry, Holme House Lane, Keighley, England, United Kingdom, BD22 0QZ